Shipping Policy

Welcome to Ristair Shopping, operated by Risk N upstair fashion Pvt Ltd (“us,” “we,” or “our”). This Shipping Policy outlines the terms and conditions related to the shipping of products purchased on our website, www.ristairshopping.com (the “Site”).

1. Shipping Locations

1.1. We currently ship to addresses within [list of countries or regions you serve]. For deliveries outside this area, please contact our customer service at [contact@ristair.com].

2. Processing Time

2.1. Orders are typically processed within [number of business days, e.g., 1-2 business days] after payment confirmation.

2.2. During peak seasons or promotional periods, processing times may be extended. We appreciate your understanding during such times.

3. Shipping Methods

3.1. We offer standard and expedited shipping options. The available shipping methods and their respective delivery times will be displayed during the checkout process.

3.2. Shipping costs are calculated based on the weight of your order and the destination.

4. Order Tracking

4.1. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

4.2. Please allow up to [number of hours or days] for the tracking information to be updated after receiving the shipping confirmation.

5. Shipping Delays

5.1. We strive to meet the estimated delivery times provided. However, external factors such as customs processing, weather conditions, or other unforeseen circumstances may cause delays. We appreciate your patience during such situations.

6. Customs and Duties

6.1. International orders may be subject to customs duties and taxes imposed by the destination country. The recipient is responsible for paying these charges.

6.2. We do our best to provide accurate information regarding customs duties, but we recommend checking with local customs authorities for the most up-to-date information.

7. Address Accuracy

7.1. Please ensure that your shipping address is accurate and complete. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

8. Missing or Lost Packages

8.1. In the event of a missing or lost package, please contact our customer service at [contact@ristair.com]. We will work with the shipping carrier to locate your package or provide a suitable resolution.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at [contact@ristair.com].