Shipping Policy

Thank you for shopping with Ristair. We aim to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the globe, ensuring the highest levels of responsiveness and reliability.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Cost
Standard Delivery	5–10 business days	Free
Express Delivery	2–4 business days	Rs. 50

Delivery times may vary depending on your location and external factors (e.g. weather, customs).

3. Domestic & International Shipping

We currently ship to the following countries:
India

If your country is not listed, please contact us at [support@ristair.com] to inquire about shipping availability.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for the tracking information to become available.

5. Customs, Duties, and Taxes

Ristair is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us immediately at [support@ristair.com] with your order number and photos (if applicable). We will work with you to resolve the issue as quickly as possible.